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FAQs

About Our Garment Factory & Services

Do you have a physical factory?
Yes. We operate our own modern manufacturing facility with cutting, sewing, embroidery, and finishing lines. Factory visits (on-site or virtual) can be arranged upon request.
What design services do you provide?
Our in-house design team offers OEM & ODM support, including concept development, tech packs, fabric selection, branding (logo/labels), and sample making to match your market needs.
Do you have export experience?
Absolutely. We have years of export experience serving clients in North America, Europe, the Middle East, and Southeast Asia, familiar with compliance, labeling, and logistics requirements.
How do you ensure quality?
We follow strict QC at every stage: incoming fabric inspection, in-line checks, final AQL inspection, and packaging control. Test reports can be provided when required.
What is your typical lead time?
Sampling: 7–15 days depending on complexity. Bulk production: 25–45 days based on quantity and materials. We will confirm an exact schedule before order confirmation.
What are your MOQs (minimum order quantities)?
MOQs vary by fabric and style. For most uniforms/workwear items, our standard MOQ starts from 200–500 pcs per style/color. Contact us for small-batch solutions.
Can you handle custom branding and packaging?
Yes. We support custom logos, labels, hangtags, and retail/eco-friendly packaging. We can also follow your packing list and barcode requirements for easier warehousing.
What payment and shipping terms do you support?
Common terms include T/T and L/C. Shipping options: EXW, FOB, CIF, DDP, etc. We work with reliable forwarders and can assist with customs documentation and insurance.
How does your team collaborate during the project?
A dedicated account manager coordinates with our design, sampling, production, and QC teams. We provide regular progress updates, photos/videos, and timeline tracking.
Can I request samples before bulk production?
Yes. Pre-production samples are available to confirm fabric, workmanship, sizing, and trims. We start bulk only after your approval to ensure consistency and quality.
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